Overview
What is Emburse Certify?
Certify is travel and expense management software developed by the company of the same name in Maine, which merged with Chrome River in 2019 to form Emburse.
Expense Reporting Done Right!
Emburse Certify
Emburse Certify is Easy to Use
Emburse Certify Review
Powerful software, if it worked the way it was supposed to
Not easy for an infrequent user
Certify--Average
I recommend using Certify.
A good way to track your expenses on the go!
A great application for businesses big and small
Effective expense management tool with a bit of an awkward interface
Certify will help keep your team on track with expenses
Certify Does Expense Reporting Well
Use it anywhere!
Expense reports are a breeze with Certify!
Awards
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Pricing
What is Emburse Certify?
Certify is travel and expense management software developed by the company of the same name in Maine, which merged with Chrome River in 2019 to form Emburse.
Entry-level set up fee?
- $8 Expense reportRequired
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is SAP Concur?
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
What is Expensify?
Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.
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What is Emburse Certify?
Certify AP is designed to give finance teams insight into their company purchases and the ability to manage spend before it happens, paper is eliminated, and approvals are handled online, making remote work feasible. By automating these processes, finance teams now have valuable time to be able to work more strategically across their organization.
Emburse Certify Features
- Supported: Approval Process Control
- Supported: Invoice Management
- Supported: Multi-Currency
- Supported: Receipt Management
- Supported: Receipt Upload
- Supported: Reimbursement Management
- Supported: Spend Control
- Supported: PO creation
- Supported: Purchase Requisition creation
Emburse Certify Screenshots
Emburse Certify Video
Emburse Certify Integrations
Emburse Certify Competitors
Emburse Certify Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
Supported Countries | United States, Canada, Latin America, United Kingdom, Europe, Middle-East and Africa, Asia, Australia, China, India, Japan, Germany, Brazil, Mexico |
Supported Languages | Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Taiwanese, Thai |
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(96)Community Insights
- Business Problems Solved
Emburse Certify is a versatile expense management solution that has proven to be invaluable for businesses across various industries. Users have praised its ability to track and approve expenses, providing them with a seamless process to report on expenditures and make informed decisions based on those reports. By streamlining the expense reporting process, Certify increases visibility into company spend and makes it easier for businesses to manage their expenses effectively.
One of the key use cases of Certify is its ability to simplify travel booking and research experiences across teams. This feature has significantly streamlined the travel planning process, enabling teams to collaborate more efficiently and ensuring a seamless booking experience. Additionally, users have found Certify's compatibility with popular accounting software such as QuickBooks and NetSuite to be highly beneficial. The integration capabilities of Certify have saved users time by reducing the need for double data entry, making financial reporting more efficient and accurate.
Certify offers additional functionalities that further enhance expense management. Users appreciate the ease of submitting expense reports through Certify, simplifying the reimbursement process and ensuring timely payments. The platform also provides features like importing reports into the organization's ERP via API, improving efficiency and accuracy in financial reporting. Moreover, Certify offers robust controls, allowing businesses to require specific information for expenses, thus enhancing accuracy and compliance.
Certify's user-friendly interface has been consistently praised by customers. With its intuitive design, approximately 200 employees who submit daily expense reports have reported no issues or questions, providing a seamless user experience. The mobile app provided by Certify eliminates concerns about losing receipts, making it convenient and reliable for users to capture and organize their expenses.
Overall, Emburse Certify has proven itself as an effective solution for expense management across organizations. Its ability to simplify processes, improve collaboration, increase visibility into spending, and enhance financial control make it a valuable tool for companies seeking efficiency and accuracy in managing their expenses.
Attribute Ratings
Reviews
(1-25 of 27)Emburse Certify is Easy to Use
- It is extremely easy to use - both the online site and mobile app.
- We are able to export the data and easily import it into our accounting system
- Their customer service is extremely helpful and quick to respond.
- It would be nice if there was a direct link between Certify and our accounting system (Sage Intacct) that replaced our manual import of information.
- The approval mapping is a little complicated.
Emburse Certify Review
- Tracks for duplicate receipts - Based on receipt date and amount, Certify will flag duplicate receipts and with a click drill down to the report it has matched to duplicate to.
- Split Expenses - The split expense function is easy to use and understand. Certify allows for multiple splits by amount or percentage.
- Report Executive - Allows for the automatic building of expense reports based on a predetermined time.
- Credit Cards - Merge receipts option. This option will merge together receipts and expense lines based on date and amount.
- Unsophisticated - This platform is too simple for a system anymore robust than QuickBooks.
- Reporting - There are over 50 reports in the system and not one of them will yield a report showing "current expense reports awaiting approval". The Custom Report Builder is limited in scope. Once a report is written, it is stifled by preset parameters.
- Navigation - There is not a "Save" button anywhere in the platform. "Return" is not a universal term for "Save". It's clunky to use. Navigational icons change meanings depending upon how/when they are used. When creating a report, that entering a receipt date range is mandatory, is a complete waste of time and useless.
- Wizards - Throughout the software "wizards" are referred to as the list of red colored instructions one encounters upon having left out needed information. A wizard is not a list instructions. It is a guided set of instructions that lead to the correct result.
- Support - The first tier of support in Certify is not knowledgeable of the software. Our system has been put into chaos on more than one occasion due support having not something correctly. There is no obvious way to call them. They don't even have people in chat anymore. It's a stupid bot.
- Mobile app is very good, particularly at matching receipts with expenses
- Web-based desktop interface is user-friendly
- Automated expense reports are attractive for busy managers
- After-sales support is terrible
- Not all credit card programs are supported
- Integration with other programs is complicated
Certify will help keep your team on track with expenses
- Receipt auto-fills when I scan it. This saves me a ton a time while traveling, especially when I am in a rush and on the go.
- You don't need to be connected to the internet when uploading receipts! After a busy trip, I can scan all my receipts on the plane and when I land and turn data back on the expenses will upload from my app to the cloud.
- Adding and managing new users is easy. The admin tools are very diverse and customizable making it easy for a growing company to add and manage users in the system.
- Certify can become slow on busy expense days, making it a longer process to upload receipts and create a report online while at my PC.
- Sometimes the autofill is incorrect, this is hard to really fix though I would assume, so just be careful when auto-filling your receipts.
- The app seems to load up a web browser on some occasion and I am not sure why.
Use it anywhere!
- I like the Certify App. It's fast and responsive.
- I like that it is extremely user-friendly on both mobile devices and desktops.
- I like that the app doesn't take up a lot of pf space on my phone.
- Auto texts generated from receipts are sometimes incorrect. So that feature is not 100% dependable. I don't always have to change them but I do always have to check them.
- No way to view past expense reports.
- Certify auto-assigns categories to expenses that are not always correct. So that feature is not 100% dependable. I don't always have to change them but I do always have to check them.
Expense reporting software
- Upload receipts from computer/laptop.
- See all expenses on a report and work with them.
- Organize and read receipts from the receipt vault.
- The automated reading of invoices from PDF is generally good, however, it is not always 100%. I do a fair number of purchases on Amazon and their PDF files are generally laid out very well and should be easy to classify from the data on it.
- Some of the interface buttons are not clear on what they do, commands are hidden on pop out menus.
- Creating a new expense report from a statement could use some work.
Certify is Certifiably great!
- Integration with AmTrav or other travel booking systems. Certify has a tight integration with travel systems that makes it feel nearly like one cohesive tool.
- Easy expense options. Use OCR on receipts, import from credit cards and merge items, approve and inquire about expenses. Track your submissions.
- Easy UI. Friendly and easy to navigate without getting lost.
- Mobile app. The mobile app is basically a web view of the mobile version of the page and isn't native. That experience could be much smoother.
- Certify hasn't implemented SSO completely according to the SAML 2.0 protocol, so which IdP workflows work, SP is still broken. This makes it harder to take action from a link in an email as you always need to use the IdP workflow specifically.
Beware if integrations break as it is difficult to get support on the platform itself.
Easy to use reporting app!
- Mobile upload - piling up receipts to staple to reports and turn in can be cumbersome. Thanks to Certify's mobile app, our team can easily take photos of their receipt and upload it immediately after making a purchase. The info is saved in their report and they can submit easily when needed.
- Departmentalizes expenses - easy to create expense categories to allow our accountant an easy understanding of what is being spent in each category.
- ACH payment - while we don't currently use it, I believe the ability to add ACH payment through Certify became an option in 2018, and was one we wanted to see added and glad they did! Now we just need to activate it on our end.
- When you forward an expense report to a supervisor or co-worker, the expense form is no longer available for us to view. Or at least not that I have found. I wish there was a place for old reviewed/approved expense reports would be saved for easy reference to the past reports.
It was frustrating to submit an expense report for review but then not be able to access it again for reference, either as an employee or mid-tier reviewer.
- Organization & ease of view.
- Easy, user-friendly interface.
- Good customer service.
- The option to have the edit screen already open as you move from one transaction line to the next.
- More customization options (at least to the administrator).
- More comprehensive reporting.
- Customer service/support: They have an incredible team. We are fans of the chat option and 99.9% of the time our issues are solved within a 5-minute window.
- Listening to customers: they are always looking for ways to improve their product. They have free conferences sprinkled around various cities. They are worth trending. They provide "what's new in Certify" as well as round-table discussions specifically addressing how their customers are using the product and what they have learned along the way.
- Keeping their product up to date: Certify takes back various suggestions from the conference to enhance their product. I have been at every conference they have had and have actually seen customer suggestions get implemented into the program.
- Reporting: I would like to see more chart availability from the program. We include various data points from Certify in our monthly financial statement package. Currently, we export data from the program and create our own pivot tables to create charts.
- Dashboard feature: It would be nice to be able to use the data for a specific date and then be able to print that information.
- Can't think of another one. As stated before, they listen to their customers so prior issues have been addressed and implemented.
- Direct deposit reimbursements are very fast. Our users get their funds very quickly.
- Reporting capabilities within Certify are excellent. Many reports are available and can be created in Excel format for further manipulation when necessary.
- Support, when needed, has been very good. The knowledgebase is helpful and phone support is available and responsive.
- The ability to add a receipt after a report has been submitted would be helpful. This would simplify processing as opposed to disapproving the report and sending it back to the user for correction and re-submission.
- Though not a fault of Certify, our users drive multiple destinations every day, rather than occasional trips from city A to city B. Therefore, capturing mileage is a time-consuming process for our users.
Certify for Outsourced professionals
- Very easy to use.
- Pulls credit card charges in.
- Very good mobile device.
- Nice interface with Spectrum.
- Setting up the credit card interface took some time, but support eventually got it working.
Certify - excellent time-saving tool!
- The app is easy to use and is very convenient.
- The ability of account managers to go into other employees' accounts makes it easy to help them.
- The wide range of reporting features makes it easy to look up old information and create Excel sheets with meaningful data.
- Manually entering data to an expense report is not very user-friendly. I do not like that I have to fill in the category before I can fill in the rest of the data. Sometimes I need to fill it all in and then think about which category would be best.
- Linking cards to the wallet - we had quite a struggle trying to keep some of our cards linked and they would mysteriously unlink which made for a time-consuming fix involving upper management.
- SpendSmart - I don't think this area is useful at all to our company.
- As an account manager, I wish there was an easier way for me to edit each expense in reports. There are times I need to go into every single line item. to change or add detail, and it would be nice if I could edit them on one screen.
Certainly simple to use!
- Take a photo of the receipt and it is automatically saved
- Because of the upload, paper receipts no longer need to be saved
- It syncs really well into the monthly expense report so when it’s time to reconcile credit card transactions it’s all there
- Capability to correct the transactions (which account, which project, $ amount etc.) works great
- I use an iPad and when I try to touch things to edit they are placed a little too close to each other
- When I do touch to edit, it should pull up in front of me. I didn’t realize that I had to arrow down to an item to continue to edit
Highly Recommend Certify
- Certify is linked with our specific business credit card
- The support team responds very quickly to answer any questions, etc
- Certify is very user-friendly
- We have asked Certify for improvements through the years and they have responded very well. At this time I do not see an area for improvement.
User Friendly
- Able to create custom reports designed for your organization to provide you with the information you need.
- Always has customer service available; whenever an issue might occur they are able to handle it immediately.
- Extremely user-friendly and does not need WiFi connection at all times.
- Allowing for receipts to be uploaded after an employee submits a report.
- Allowing easier cancellation/changes when it comes to travel on the user end instead of having to call for easy change.
- Allow for reports to be ran using more specific field searches.
In Certify we trust!
- Ease of use for users and administrators
- It's totally paperless
- Never once heard a complaint about Certify
- None so far!
Certify is a win-win for accounting and employees both!
- Ease of using the software.
- Ability to upload receipts using a cell phone.
- Ability to review and process expense reports effectively.
- Limiting a dollar amount for specific categories. When an expense can only be charged to that category if it exceeds a set limit.
Happy with Certify!
- Certify has the tools to calculate mileage reimbursement from one location to another. The calculation is based on the amount that you want to reimburse per mile. Using this tool within Certify is much easier and quicker than having to go on a "MapQuest" type website to come up with this information.
- A variety of reports are available in Certify to help track expenses by department, individuals or type of expense. Customized reports can also be added to Certify to provide data on "not so ordinary" expenditures.
- I am not a user on Certify, only an administrator, but I have been told by many users how easy it is to use Certify. It was very much welcomed by our users when we started using Certify about 5 years ago.
- When approving an expense, a manager has to approve it and submit it and a few times the manager approved it and never submitted it, thinking it was done.
- We use the delegation tool that allows a manager to have another individual go into Certify and review and approve expenses for him. I find this feature a little difficult to find for setting this up and for the user to find. I have had to look it up in the support section of Certify.
- On the screen when setting up a new user, a manager is set up to approve and there are two other fields that approvers can be added, a second approver and AP rep. When the second approver box is not populated, the expense keeps going back to the first approver. I have to put the AP Rep in as 2nd approver and AP approval.
great value
- The quick and easy recording of receipts, by clicking a couple of buttons and saving the information, is so efficient. No worrying about keeping track of or losing receipts.
- The reports to pull for following processing expenses are a great help for research purposes.
- Ease of entering and completing expenses, whether via cell phone or computer.
- Split Expense function -- I wish it worked better on the mobile app. It is easy to go through the function on the computer, not so much on the mobile app. Most of our employees use the mobile app, so that results in a lot of clean up on my part when processing.
Certify and good match for corporate expense reporting
- The mobile app works well for users that travel so they don't have to wait to enter expenses and receipts.
- The web interface is simple and easy to use.
- Attaching receipts via the web interface is also quick and easy.
- It would be nice to turn off the message that pop up stating that there is a duplicate expense.
Convenience and Power of Certify
- Uses the companies own category list: this way it is tailored for our own use.
- Stores receipts so that you don't have to keep up with them in a wallet or folder any longer.
- Organizes the expenses in a simple way based on multiple factors.
- Provides reminders.
- The functionality works great, but occasionally there will be challenged with the app. One problem encountered is taking a photo of a receipt and being taken back to the log -in screen.
Do Not Waste Your Time Or Money!
- They were willing to work on pricing before we signed up.
- Their system is outdated. The software could be good, but it seems they are not willing to update to get there.
- They use a 3rd party linking system which will result in you having to manually reconnect your cards to the system weekly, or your reports will not pull in transactions correctly.
- The way the users are set up, it makes no sense and has a very hard flow to things. You constantly have to ghost another user to approve expenses billed to a card that is added to your user.
- They are not a customer-focused company who is concerned with their product or how their customers are treated and focused more on filling their pockets.
We contacted our reps and let them know the software was not working for us. We tried, but it left us doing more work than our prior manual process. After requesting our account to be terminated, we were given penalties to be paid for exiting our contract agreement early. We asked why we were being charged after our rep agreed to no penalties, and their answer was that they resolved all of our questions and concerns. So because they gave us information on how to get around their faulty system, we had to pay the penalties for ending the contract.
Do not waste your time or money on this software!
Well integrated expense management tool
- Easy to consolidate for expense track and management. When submitted with the expense, you will see where you are and you can remind the approver if necessary.
- There is an app provided across IOS and Andriod platform so you can capture the receipts and upload every single time without going through scanning/uploading etc. It's very easy for the frequent traveler.
- The approvers managing multiple organizations can also do very well with tracking and managing the expense.
- I found there might be a slight synching up problem when you keep the expense report on your own device and there happened at times the report didn't sync up with the server properly.
Certify at a Glimpse
- Create expense reports as easy as 1, 2, 3.
- Uploads receipts and links together very easily.
- Easy to run reports to get info needed.
- When you set up employees' approvers you now have to key in their email address instead of the drop-down list for ones saved in the system already.